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Welcome to Upholder of the Good (“UOTG”), where we aim to encourage Christians to live without compromising and become Upholder Of The Good. By accessing or using our website, products, services, or content, you agree to the following terms and conditions.
1. Introduction
UOTG offers various services and content, including but not limited to clothing, digital teachings, videos, books, podcasts, and other materials. Our mission is to foster a community around Christian values, lifestyle, and faith-based content. By engaging with us, you agree to abide by these terms.
2. Content and Services
• Clothing & Merchandise: All UOTG clothing and related merchandise are subject to availability and may change without notice.
• Digital Content: UOTG creates and distributes content, including video series, teachings, and podcasts. These materials are provided for educational and spiritual purposes.
• Books & Publications: UOTG also publishes books aimed at inspiring and teaching Christian principles. These publications, whether digital or physical, remain the intellectual property of UOTG.
3. Financial Transactions & Refunds
• Payments: All financial transactions made for clothing, books, or services must be completed through approved payment methods on our website. By completing a purchase, you agree to the pricing and terms as specified at checkout.
• Refunds & Cancellations: SEE BELOW
4. Copyright & Intellectual Property
• Ownership: All content on the UOTG website, including but not limited to videos, teachings, logos, books, and designs, are the intellectual property of UOTG. Unauthorized use, reproduction, or distribution of this content is prohibited.
• Permitted Use: You may share or reference UOTG content, provided proper credit and attribution is given, and the content is used for non-commercial, educational, or personal purposes only.
5. Community Guidelines
• Respectful Engagement: UOTG promotes a community grounded in Christian values. Users are expected to engage in respectful behavior, refraining from hate speech, bullying, or promoting inappropriate content.
• Unlawful Behavior: Any use of UOTG’s platforms for illegal or harmful activities, including but not limited to spamming, hacking, or distributing malicious content, will result in account suspension or termination.
• Account Management: We reserve the right to disable or terminate any user account found violating these terms without prior notice.
6. User Privacy
• Data Collection: UOTG may collect personal information to facilitate transactions, including but not limited to email addresses, payment information, and shipping details. We are committed to protecting your data in accordance with our Privacy Policy.
• Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
7. Limitation of Liability
• No Warranties: UOTG makes no guarantees regarding the availability, accuracy, or reliability of our content and services. Content is provided “as-is” and we are not responsible for any errors, omissions, or interruptions.
• Limitations: We are not liable for any damages, losses, or injuries resulting from the use of our website or services, whether direct, indirect, or consequential.
8. Modifications to Terms
UOTG reserves the right to modify these Terms & Conditions at any time. Changes will be posted on the website, and continued use of our services constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at UOTGCLOTHING@GMAIL.COM.
If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at UOTGCLOTHING@GMAIL.COM.
Pre-Order Policy
Pre-Order periods are open for a duration of two weeks. During this time orders are taken and payments processed. Once the Pre-Order periods ends please allow 7-14 business days for your item(s) to be processed and shipped.
We are a very small business, taking pre-orders prevents us from buying in bulk and leaving product that may or may not be sold.
Return Policy
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
We do not accept returns for perishable items, intimate items, gift cards, downloadable products, and beauty items.
If you wish to return your item, we must receive your request within <30 days> of the date you received your item.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within <two weeks>. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email UOTGCLOTHING@GMAIL.COM within 30 days of receiving your product to begin the process.
If you fail to contact us within the 30 Day time period Upholder Of The Good Clothing is not obligated to exchange your item.
Return Shipping
After you’ve submitted a return request to UOTGCLOTHING@GMAIL.COM, we will send you a PDF of a return shipping label. Please print it out and affix to to your package.
You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
Final Sale Items
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.
Insurance
If you’re shipping an item over $75, consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.
Shipping/Lost Items
If you have made a purchase with us (that is not a Pre-Order) please allow 7-14 business days for you item(s) to be processed and shipped.
If you have purchased an item and your item has been shipped it becomes the responsibility of the customer. Please contact us at UOTGCLOTHING@GMAIL.COM if your tracking information says "Delivered" and you have not received your item.
* If the mailing address is correct and the fault is the responsibility of the USPS Upholder Of The Good Clothing is not obligated to replace the item or issue a refund. That is completely at the discretion of Upholder Of The Good and will be reviewed on a Case-By-Case basis.
Upholder Of The Good
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